1.  “How do I start a new thread?”
1. Go to the Board that you’d like to post in and click the "New Message" button on the left side of the screen, above where all the messages are.
2.  “Why can’t I see my message??”/ “Why can’t I see replies to my thread?”
1. Messages will show up after the moderators have read and approved them.  If you don’t leave the site, you can see your own message even if it hasn’t been approved yet, but no one else can see it.  
   
   The same goes for replies to your message – wait for them to be approved!  
   
   As a courtesy, please wait 48 hours (2 days) until contacting your moderator about your message not showing up.  Messages will usually show up faster than that. 
3. “Why wasn’t my post approved?”
1. Your post could have been deleted for violating any of the rules in the Announcements section:

§   No last names, schools or cities (states are okay); • age/grade is okay but no birthdays;

§   No being mean/rude--or cursing;

§   No posting your email address or links to other websites.

4.  “Can I become a moderator?”
1. Sorry, no – moderators are always adults that are hired by Scholastic.com.
5. “How do I report an abusive message?”
1. There is a drop-down menu Options above each message.  Click on that and choose “Report Abuse to a Moderator”.  You should get a pop-up, and you also have the option of adding a comment.  Let us know why you think the message should be deleted.  Then click the "Notify Moderator" button.
6. “How do you get promoted to a higher rank?”
1. The rank is based on a combination of posts, views, logins and minutes online. You have to meet the requirements for each category before you are promoted to the next level. Here are the levels:
   
   New to the Community
   Rookie Visitor
   Visitor
   Regular visitor
   Frequent Visitor
   Contributor
   Regular Contributor
   Frequent contributor
   Superior contributor
   Community leader--this one is super hard to get to because you have to have a message rating of 4!
7. “How do I change my icon?”
1. Click on the “My Icon” link at the very top of the page and you’ll see all the different options.
8. "How can I edit my profile?"
1. Profiles are not editable because we can’t share too much personal information on these boards.  It's really important to us that these boards remain safe for everyone!
9. “How do you change the font color and style on here?"
1. Go to 'graphical editor' to the right of the 'submit post' button.
   Note: The ‘graphical editor’ only shows up if you are using Internet Explorer as your web browser.
   
   For smileys, use the graphical editor, or you can do these shortcuts, just delete the space in between:
   : )
   : (
   ; )
10. Check out more FAQs by clicking here.